Privacy Policy

 This Privacy Policy describes what personal information items are collected and how they are processed by Infraware Inc. (hereinafter “Company”). 1. Personal Information Collection Items and Collection Measures  The company collects the following personal information submitted by users when they ask inquiries or make requests using the Contact Us menu on the homepage:
  • - Required information: Name and email address
2. Purpose of Collection of Personal Information  The company uses personal information to answer inquiries and requests from users.
3. Retention and Use Period of Personal Information  The company deletes personal information without delay when the purpose of collection and use of personal information is achieved, when the period of use expires, or when users withdraw consent to the collection and use of personal information.
4. Provision of Personal Information to Third Parties  The company will not provide personal information to any third parties, except as required by applicable laws.
5. Commissioned Processing of Personal Information  Customer service is entrusted to a third party company to ensure the quality and promptness of all customer support-related issues.
 The agencies and their entrusted tasks about personal information are as follows, and they retain personal information until the entrustment contract expires.
  • ① T-Square Inc.: This agency accesses personal information to answer inquiries and requests from users.
  • ② Infraware Technology Inc.: This agency stores personal information that is collected when users ask questions and make requests.
6. Disposal Procedures and Measures of Personal Information
  • ① Personal information will be transferred to a separate database after the purpose of use of personal information has been accomplished, and will be deleted after the retention period in accordance with the company’s policies and related laws.
  • ② Records of users’ complaints or disputes will be retained for three years and then deleted in accordance with the Consumer Protection Law.
  • ③ Personal information saved as electronic files will be deleted using tactical measures so that the electronic files will not be reproducible.
7. Rights of User and Legal Representatives and How to Exercise Them  Users and their legal representatives may opt to query or edit their own registered information, or that of their children aged under 14, at any time and choose to refuse to agree to the terms or request the company to delete their personal information if they do not agree to the Privacy Policy. In such cases, however, access to certain parts or the entire service may be limited.<
 If you want to view, modify, or delete your personal information, or that of your children if they are aged under 14, contact our chief privacy officer by email and we will take action without delay.
8. Installation/Employment of Automated Personal Information Collection Equipment and Refusal  The company does not collect personal information through an automatic collection device.
9. Customer Service for Privacy Inquiries  If you have any questions or inquiries about privacy, contact us using the information below.

 ▶ Chief Privacy Officer